Returns & Exchanges
At MG Naturals, we want you to love your organic glow, which is why we offer a 30-day satisfaction guarantee on all our toxin-free beauty products. If a shade isn't quite right or a formula doesn't suit your skin, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our customer care team via email with your order number and the specific items you wish to return or exchange.
- 2.Prepare Your Package
Safely pack the items in their original packaging to ensure they are protected during transit back to our studio.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized postal service location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your new exchange items within 5 business days.
